Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
How do I track my order?
You can track your order by logging into your account and viewing your order history. You will also receive a shipping confirmation email with tracking information once your order ships.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping is 1-2 business days. International shipping can take 7-14 business days depending on the destination country.
Can I change or cancel my order?
You can change or cancel your order within 1 hour of placing it. After that, the order may have already been processed for shipping. Please contact customer service as soon as possible if you need to make changes.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Customs fees and import taxes may apply and are the responsibility of the recipient.
Is there free shipping?
We offer free standard shipping on all domestic orders over $50. International orders over $100 may qualify for free shipping to select countries.
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